Fork

Fork sets two or three of the model’s alternatives side by side. Take one whole, or build your own from parts of each: every part keeps the mark of the option it came from. On a phone the options sit behind tabs; on a wide screen, in columns.

Live specimen

Halden & Co asked for a 10% rent cut. The model offers three replies: firm, warm, and a trade. Take the warm opening, the trade’s answer and the firm close, and your reply shows where each part came from.

Anatomy

When to use

  • When the right answer depends on judgement: the tone of a reply, the framing of a proposal.
  • When people would otherwise regenerate and lose the version they half liked.
  • Not when one answer is clearly right. Show it, with its premises (Premise).

Behaviour

ActionResultShown as
Pick a partIt fills that slot in your replyRing on the part, tag in the reply
Pick it againThe slot empties—
Use all of one optionEvery slot takes that optionOne tag throughout
Switch tabsShows another option; your picks stay—

Every option is split into the same parts, so parts from different options fit together.

Best practices

  • Offer two or three options, each with a name that says how it differs: “Firm”, “Warm”, “Trade”.
  • Make the options genuinely different, not three wordings of one idea.
  • Keep the tag on every part, so the final reply still shows where it came from.
  • Keep the model’s words in pigment, even after a person has chosen them.
DoLet people combine parts, and keep each part’s origin.
Don’tDon’t make people regenerate until they like it. The good parts of earlier drafts are lost.

Accessibility

  • On a phone the options are tabs, moved with the arrow keys.
  • Each part is a toggle button named for its option and slot: “Use Warm’s opening”.
  • Your reply names the option behind each part in text, not only with a tag colour.

Specifications

Options
Tabs under 720 pt, three columns above
Part
12 pt radius; 2 pt ink ring when chosen
Tag
20 pt ink square with the option letter
Reply
Card with three slots